Published 15.55
Crisis management and poo water.
The national day consisted of a home for the elderly in Luleå.
– I stood in rubber boots and bucketed for hours, says assistant nurse Carina Isaksson, 63.
The pastries were prepared. Balloons and flags in blue and yellow. The residents of Ängsgården’s nursing home were to celebrate the national day. It was pouring rain outside and suddenly poo water started rising from the drain inside the shower of two people at the nursing home.
– We had to move one of them out of bed from his room, I removed water and pulled cords. I wanted to save the elderly that I love so much, says Carina Isaksson, assistant nurse at the facility.
The water rose, flowed further into the corridor and further into the fine room, where the celebration was to take place. The pastries, however, had to wait. For several hours, the staff struggled to remove the water before they finally got help with the cleanup.
– You can hardly believe it, you just had to laugh in the end.
“Bubbles in the sink all the time”
According to Carina Isaksson, it all started the day before. Then the well must have stopped and the resident must have alerted Rikshem, which owns the property.
However, the fault report should not be received until after the weekend, according to Rikshem. Despite the poop party, Isaksson pays tribute to the manager and coordinator. It is Rikshem that she is critical of.
– It’s not really wise. It’s an old house and it bubbles in the sink all the time.
Rikshem’s property manager for community properties in the north, Per-Arne Lövgren, believes that they acted immediately when they received information about the situation on National Day.
“We acted as soon as we found out that there was a blockage in the drain. When the matter was called in to our customer service by phone on Saturday morning, a flushing truck was sent out,” states Lövgren in an email.
According to him, there are no recurring problems with the tribes. It is what is flushed down that is the problem, he explains.